FAQ

How does Roomeffect improve guest satisfaction?

When guests arrive to their room, they are greeted with what looks like a unique piece of artwork on the wall with personalized messages. It also can display relevant and timely information to minimize front-desk calls. One simple example is the hotel’s WiFi ID and password or information regarding check-out times. Since Roomeffect is not a static piece of paper, it can always display the latest information, especially useful if your WiFi frequently changes. In addition, Roomeffect can display useful info about local happenings. Some examples include: holiday closures, local sports scores, transportation schedules, etc.

Can this connect to any PMS system?

We add PMS integration on an on-needed basis, so whatever PMS your hotel uses, we will add support for it.

What is E-ink technology?

E-ink technology is the same technology that the Amazon Kindle uses. It emits no light, and visually looks like paper, so it doesn’t look or behave like a typical screen. In addition, because the device only needs power to change the image, it enables Roomeffect to run on batteries for a long time.

What are the frame’s specs?

  • Roomeffect is a WiFi enabled device
  • Simple, cloud based infrastructure with no local server needed
  • Display is based on E-ink and emits no light
  • Display area is 13.1 inches in diameter
  • Display is black and white with 16 shades of gray
  • Image resolution is 1200 x 1600 pixels
  • Powered by 3 AA batteries, should last about 1-1½ years before replacement
  • Can be used in landscape or portrait orientations

What if WiFi goes down?

If your hotel’s WiFi temporarily goes down, Roomeffect will display a custom image effectively behaving as a simple work-of-art on the wall. This seamlessly helps maintain your decor’s esthetic if and when your WiFi decides to act up.

What does the installation/deployment process look like?

We’ll work with your team to prep as much as possible ahead of time so when the frames arrive at your property, your engineering team simply needs to hang them in each room. We will then work with your engineering, IT and event teams to train them on the system.

How does my team interact with its software/dashboard?

Once the device is connected to the PMS system, the device is designed to run autonomously as much as possible. When a guest is checked into the PMS, the device is automatically notified to update and will continue to do so periodically during the guest stay.

For group/event specific personalization (such as displaying wedding photos, etc), your event management team has access to a simple dashboard that can be used to upload images so they are ready to be displayed when the room assignment occurs.

For your engineering team, our dashboard gives a birds-eye view of all the in-room devices including their battery levels so battery replacement can occur in a timely fashion. The system can optionally email your team automatically when device battery levels dip below a threshold.

How customizable is the frame?

We partner with a frame company that can match your design style including frame design and mat specs.

How secure is it?

Roomeffect is designed to be a passive device: no data collection occurs in-room. All customer data passes through our secure servers as needed to update displays and is not retained. If a device happens to be stolen, it can quickly be decommissioned via the web dashboard. Roomeffect is open to any vendor review (VR).

What about sustainability?

Since Roomeffect only uses energy to update the display, it’s a low power device. In addition, by displaying info typically given to the guest via paper, it reduces or eliminates paper including labor needed to distribute it and its disposal.

What is my ROI?

Roomeffect helps both delight your guests with unexpected personalization and optimize operations. It can:

  • Reduce front-desk inquires by displaying timely, often asked info to guests when they arrive and throughout their stay.
  • Optimize hotel amenities: Is there an opening for two in your restaurant? In this case, Roomeffect could target rooms with 2 guests to fill that seat.
  • Generate new revenue streams: Roomeffect can be an optional value-add for group/event organizers when organizing groups stays.
  • For decors where TVs are not in use (or are being phased out due to screen fatigue awareness), Roomeffect can serve as a smart communication portal that doesn’t emit light.

What about other uses for the frame?

Have other needs? Roomeffect can enable communications in areas where a wireless, dynamic sign could simplify operations including:

  • Elevators
  • Lobby signage
  • Conference room labels
  • And more…

Reach out to us and we’d be more that happy to discuss if Roomeffect could be a good fit for your needs.